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Privacy Policy

TruKCal™ (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

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1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and billing details when you contact us or purchase certification services.

  • Product Information: Data about the products you submit for TruKCal™ certification.

  • Technical Information: IP address, browser type, device information, and usage data are collected automatically when you visit our Site.

  • Communications: Records of inquiries, support requests, and correspondence with our team.

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2. How We Use Your Information

We use collected information to:

  • Provide and manage TruKCal™ certification services.

  • Process payments and issue invoices.

  • Communicate with you regarding inquiries, certifications, and updates.

  • Maintain and improve our Site and services.

  • Comply with legal and regulatory requirements.

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3. Sharing of Information

We do not sell your personal information. We may share information only with:

  • Accredited laboratories and partners directly involved in the certification process.

  • Service providers who perform services on our behalf (e.g., payment processors, IT support).

  • Legal authorities when required by law, regulation, or legal process.

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4. Data Retention

We retain personal and product information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

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5. Data Security

We implement industry-standard safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Restrict or object to certain data processing.

  • Request a copy of your data in portable format.

  • Withdraw consent where processing is based on consent.

Requests to exercise these rights can be made by contacting us at: TeamTruKCal@gmail.com.

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7. Cookies & Tracking

We may use cookies and similar technologies to improve Site performance, analyze usage, and personalize your experience. You can adjust your browser settings to refuse cookies, though some features of the Site may not function properly.

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8. International Users

If you access our Site from outside the United States, you acknowledge that your information may be transferred to and processed in the United States.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

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10. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact us.

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